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Documentation : Payments setup

Created by Christina Trocco, last modified on Nov 27, 2019

Configure payments

Learn how to use Zonos Payments with Checkout to process international payments for your business and customers.

Zonos Payments can support the processing of international payments in 142 different currencies.

Zonos matches Stripe credit card and debit card fees. Stripe’s pricing is 2.9% + $0.30 (+1% for international cards). Most orders with Zonos are paid with non-US, international card. The effective percentage charged is the same as using Stripe directly (3.9% for international credit card).

Fee amount

Transaction type

$0.30

Price per transaction

2.9%

US credit card

3.9%

International credit card

$25

Chargebacks

Local currency

A key reason for cross-border cart abandonment is the inability to pay in the customer’s local currency. The customer disadvantages of this include:

  • Extra costs upward of 5% or more in currency markups and credit card fees.

  • Due to currency fluctuations, customers can lose money on full refunds, e.g. returns or cancellations.

  • Customers do not love surprises.

With Zonos Payments, international payments get captured in the local currency with a guaranteed USD payout. Local payment methods are also available, including Apple Pay, Alipay, Google Pay, and more.

Getting started

If you’ve signed up for Checkout and are ready to get your payments configured, follow the steps below.

  1. Log in to Zonos Dashboard.

  2. Click Settings on the left menu.

  3. Go to the Checkout section and click Payments.

  4. Click Sign up.

  5. Enter your bank information. Once you complete all fields, click Save.

  6. Next, click Validate account. You will be taken to Stripe’s validation process.

  7. Stripe will ask you for the following business data:

    1. Business address

    2. EIN

    3. Business phone

    4. Business website

    5. Industry

  8. To complete Stripe’s personal information page, you must be an individual authorized to sign on the company’s behalf.

  9. Next, enter the following:

    1. Legal name

    2. Birthday

    3. Home address

    4. Phone

    5. Social security

    6. Check the box if you own 25% or more of the company.

  10. If Stripe determines the company information matches what is on file with your state registration, you will see a confirmation page. Click Done.

  11. After you’ve successfully gone through the Stripe validation process, you will be taken back to the Settings page in Dashboard.

  12. Under Zonos Payments, you will initially see “verification pending” as the status. You can check back here later to see when your status is confirmed to “Zonos Payments Active”.

Apple Pay setup

Learn how to set up Apple Pay using Stripe Dashboard.

  1. Log in to Stripe Dashboard.

  2. Click on the drop-down in the top-left corner, and select Zonos Payments.

  3. Click on Settings.

  4. Under Payments and payouts, select Apple Pay.

  5. Next, click on +Add new domain.

  6. Paste in your store domain URL, for example: yourstore.iglobalstores.com

  7. Click Add.

Note - Apple Pay will only show in Checkout when using the Safari web browser.

Google Pay setup

Learn how to enable Google Pay to show as a payment option for Zonos Checkout.

  1. Open the Google Chrome web browser, and go to Settings.

  2. Click on Payment Methods.

  3. Add your credit card information.

  4. To finish setup, click Save.

Note - Google Pay will only show in Checkout when using the Google Chrome web browser.

Next steps

  • Landed Cost settings - If you haven’t already, learn how to use Dashboard to adjust landed cost calculations.
  • Shipment rating - Connect carriers, modify service levels, and customize calculated rates.
  • Accuracy - Learn about Zonos' commitment to landed cost accuracy.

FAQ

What if I want to use my own payment processor with Checkout?

This option is not available with Checkout, but you can tie into our Landed Cost API. If you are using Magento 2 or Shopify, our Duty & Tax plugin is also available for integration. Please reach out to us directly for more information: https://www.zonos.com/contact-us or you can click on the chat bot in the bottom-right corner during our normal business hours (Monday thru Friday, 8:00am - 5:00pm MT).

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